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The
big danger with management by
exception is that it can quickly
degenerate into management by
neglect. It's not unusual for
managers to put the systems in
place and they focus elsewhere,
when the inevitable exception
arises they are not around to
troubleshoot the problem. What's
worse, because they don't delegate
enough responsibility, junior
workers are not empowered or skilled
to deal with the exceptions. In
the worst cases things can actually
grind to a halt.
A
more modern leadership style that
is appropriate for knowledge workers
and other more creative workplaces
is known as management by enablement.
This is where managers effectively
spend their time metaphorically
clearing a path for their subordinates.
It may be that they ensure subordinates
have the right skills and tools
to perform tasks, it may be that
they spend time building up people's
confidence.
The
management by enablement style
is less about leading and directing
and more about encouraging, teaching
and supporting. The key philosophy
behind this style is to help people
develop and grow as workers. The
good thing about management by
enablement is that it can empower,
motivate and enrich employees.
However, there is a downside,
management by enablement only
works if the individual workers
want to develop and grow.
Management
by participation, also known as
team management is extremely popular
these days. It involves group
participation and decision-making
by consensus. Employees are encouraged
to provide input and help with
problem solving. Some critics
regard this style as no management
at all, in fact, what we generally
understand as management is diffused
throughout the entire team - in
other words it somewhat resembles
the Internet. As a rule management
by participation works best with
highly motivated people operating
in uncharted territory and who
need to react quickly.
It's
important to recognise that while
individual companies often lean
heavily towards one of these management
styles, they generally employ
elements of each style. Few organisations
or individuals operate pure management
styles. What's more, different
styles suit different circumstances
and most workplaces need to operate
different styles at different
points in their lifecycle.
Difficulties
arise when a manager who operates
in one style is put in a role
demanding a different style of
management. Although it is possible
to emulate a non-native style
for a short period of time, over
the long haul this creates all
kinds of stresses and other problems.
It generally ends in tears. You
would do well to think hard about
your personal style preferences
before accepting a management
position."
So
what can I do?
Here
are some ideas:
Ten
Tips for Creative Team Leadership
- Have
a strategic vision and communicate
what can be achieved
- Choose
team members with complimentary
skills
- See
problems as challenges and foster
a team spirit of risk analysis
- Help
team members to know and understand
each other quickly
- Support
others
- Develop
the business entrepreneurially
-
Stimulate the team creatively
and be open to strategic ideas
- Delegate
and lead, but remain in touch
- Limit
disabling organisational influences
- Be
empathetic, warm and approachable
Review
your leadership against these
ten ideas and identify areas to
work on.
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