Corporate Support:

OJT - Information Technology Group

Solutions Developer

Recruitment Specialist

Training Specialist

 

Healthcare:

Medical Transcriptionist (Experienced)

Medical Transcription Associate

 

Publishing – Journals:

Editorial Support Agent

Content Analyst

Quality Assurance Staff

Software Engineer

Journal Account Officer

Business Control Officer

Business Control Analyst

Copyediting Learners/Trainees

 

Publishing – Content and Information Solutions (CIS):

Research Analyst

Phone Research Analyst

Data Analyst

Quality Assurance Analyst

Full Text Designer

Systems Support Engineer

Software Engineer

 

Publishing – Customer Service Group (CS):

Customer Service Representative (Email-Support)

Customer Service Representative (Phone-Support)

Briefing Specialist

Urgently need the following:

FOR NEW GRADUATES/ ENTRY-LEVEL APPLICANTS:

PUBLISHING

Qualifications:

• Innovative, end-to-end, editorial, content production, and BPO
• solutions for the international publishing community and other
• content-rich organizations

JOURNALS

EDITORIAL SUPPORT AGENT (JEO)

Qualifications:

• Graduate of any four-year course
• Must possess high analytical ability and comprehension skills
• With excellent written and spoken English communication skills
• Knowledgeable in MS Office applications
• Proficient in the Internet
• Willing to work in shifting schedules
• Customer service background from a call center, an advantage
• Knowledge of various publishing processes, an advantage

CONTENT ANALYST

Qualifications:

• Graduate of any four-year Financial Accounting, Business Management and IT- related courses
• Keen eye for details
• Must possess high analytical and comprehension skills
• Willing to work in any shift
• Willing to be assigned in Parañaque City

QUALITY ASSURANCE STAFF (JOURNALS)

Qualifications:

• Graduate of any four or five-year course
• Must have good oral and written communication skills in English
• Must possess high analytical ability, comprehension skills and logical decision making skills
• Ability to perform logical decisions based on given specification
• Knowledgeable in PC application
• Willing to work in any shift

JOURNAL ACCOUNT OFFICER

Qualifications:

• Graduate of any four-year course or has equivalent experience or competence based on examination and training results
• With very good command of the English language, both written and oral
• Customer-focused and can work independently or with minimal supervision
• With problem-solving skills and highly analytical
• With leadership and organizational skills
• Computer-savvy or ‘tech’-savvy
• With experience in production and project management, preferably in publishing
• With knowledge of the publishing processes, preferred

BUSINESS EDITOR

Qualifications:

• Graduate of a four-year course (Journalism or Communications-related courses)
• With experience in writing/editing business news, press releases, market research (an advantage)
• Knowledgeable in copy editing guidelines and style guides such as Associated Press, The Economist,
• Chicago Manual of Style (an advantage)
• With very good to excellent communication skills (spoken and written)
• Proficient in the use of MS applications particularly Word, Excel, and PowerPoint
• Proficient in referencing and researching (e.g. via the Internet)
• Able to multitask and to work under pressure

CONTENT AND INFORMATION SOLUTIONS (CIS)

PHONE RESEARCH ANALYST

Qualifications:

• Graduate of any four-year course
• With good detail orientation and analytical skills
• With proficiency and patience in research
• With excellent English communication skills
• Familiar or has hands-on experience with MS Office Applications and Internet browsing

RESEARCH ANALYST

Qualifications:

• Graduate of any four or five-year course, preferably IT/ Computer-related
• With good detail orientation and analytical skills
• With proficiency and patience in research
• Familiar or has hands-on experience with MS Office Applications and Internet browsing

DATA ANALYST

Qualifications:

• Graduate of at least four-year course, preferably in Statistics, Mathematics, Marketing, Management or Economics
• Has strong quantitative aptitude with a solid foundation in Excel.
• With excellent written and spoken English communication skills
• Has Intellectual curiosity about business and consumers and the impact of technology on them
• Self-motivated, highly organized, and detail-oriented
• Experience with statistical software packages (SPSS, SAS, Quanver,t or equivalent) a plus

QUALITY ASSURANCE ANALYST

Qualifications:

• Graduate of at least four-year computer-related course
• Must have working knowledge on checking basic file/directory information
• Must have experience in searching electronic databases, books and journals
• Must have proven ability to install software in Windows/DOS environment
• Knowledge in Unix is a plus
• Must have keen attention to details
• Must have good analytical/ troubleshooting and observation skills
• With excellent spoken and written communication skills
• Must be able to excel in a team environment as well as working individually
• Must be familiar with Software Development Life Cycle

FULL TEXT DESIGNER

Qualifications:

• Graduate of at least four-year computer-related course
• Familiar or with has hands-on experience in any of the following: XML, SGML and/or HTML
• With strong UNIX skills
• Familiar with operating systems, including WINDOWS and DOS
• Must have keen attention to details
• Must have good analytical/ troubleshooting and observation skills
• With excellent spoken and written communication skills

SYSTEMS SUPPORT ENGINEER

Qualifications:

• Graduate of at least four-year computer-related course
• With experience in Software Development
• Must be familiar with or has hands-on experience in HTML, XML, SGML, XSLT, DTD
• Must be familiar with or has hands-on experience in Perl, C++, Java, and Shell scripting
• Must have good analytical/ troubleshooting and observation skills
• Must have excellent spoken and written communication skills
• Must be able to navigate operating systems, including Windows, DOS, and UNIX
• Must be organized, result-oriented, analytical, solution-focused, quality conscious

CUSTOMER SERVICE GROUP (CS)

CUSTOMER SERVICE REPRESENTATIVE (Email-Support)

Qualifications:

• Graduate of any four or five-year course
• With excellent English communication skills
• Must have general knowledge of PC Applications (Internet
• Explorer, Acrobat Reader and MS Office applications)
• Experience working in a Customer Service Call Center or
• Database / Order Entry/ Online Access is an advantage
• Willing to work under graveyard shift
• Willing to work in a fixed graveyard shift

CORPORATE SUPPORT

TECHNICAL SUPPORT ENGINEER

Qualifications:

• Graduate of any Technical or IT – related courses
• Must be familiar with internet usage, Microsoft Office products, various Operating systems and other productivity tools
• Must have basic knowledge in Desktop and Application support troubleshooting
• Must be familiar in Network and System Administration

FOR APPLICANTS WITH WORK EXPERIENCE:

PUBLISHING

JOURNALS

BUSINESS CONTROL ANALYST

Qualifications:

• Graduate of Accounting, Business Management, Banking and Finance or BS Industrial Engineering
• With at least 2 years work experience
• Can think out of the box, or explore different scenarios
• Ability to apply general rules to specific problems to produce answers that make sense
• Ability to combine pieces of information to form general rules or conclusions

CONTENT AND INFORMATION SOLUTIONS (CIS)

SOFTWARE ENGINEER

Qualifications:

• Graduate of at least four-year computer-related course
• Familiar with or has hands-on experience in HTML/SGML/XML, XSLT, UNIX
• Preferably with knowledge in CSS, Omnimark, Perl, C/C++/Java
• Preferably with experience in Content Engineering
• Must have good analytical/ troubleshooting and observation skills
• With excellent spoken and written communication skills

CUSTOMER SERVCE (CS)

CUSTOMER SERVICE REPRESENTATIVE (Phone-Support)

Qualifications:

• Graduate of any four or five-year course
• With at least 6 months work experience as a Customer Service Representative in a BPO/ Call Center industry
• Experience in handling outbound account is an advantage
• With excellent spoken and written English communication skills
• Ability to speak in Spanish is an advantage
• With excellent organizational and problem solving skills
• With excellent business writing and telephone skills
• Knowledgeable in MS Office applications and Internet

BRIEFING SPECIALIST

Qualifications:

• Graduate of a Bachelor's/College Degree in any field
• With strong English communication skills, both written and spoken
• With very good organizational and coordinating skills
• With a keen eye on details and excellent problem solving skills
• Must have general knowledge of PC Applications (word processing, spreadsheet and database software)
• Work experience in a BPO/ Call Center can be an advantage
• Willing to work under graveyard shift

HEALTHCARE

MEDICAL TRANSCRIPTIONIST

Qualifications:

• At least a graduate of a Medical Transcription course
• Has the ability to transcribe at least  40 words per minute (wpm)
• Above average communication skills in English
• Excellent hearing acuity
• Willing to work in any shift

MEDICAL TRANSCRIPTION ASSOCIATE

Qualifications:

• Wiling to work as an independent contractor and be assigned to work on-site of at least 4 straight hours per day, and at least 2 days in a week
• With at least a year of professional work experience in Medical Transcription
• Ability to transcribe at least 70 words per minute (wpm)
• Above average communication skills in English
• Excellent hearing acuity

CORPORATE SUPPORT

SOFTWARE ENGINEER

Qualifications:

• Graduate of any IT – related course
• With knowledge in Application Development using;
• VB, VB.NET, Python, PHP
• With knowledge using;
• VBA or Macros
• MySQL or MS SQL
• DTD or XML or SGML
• Knowledge in Regular Expressions, JAVA or C++ is an advantage

SENIOR HR OFFICER

Qualifications:

• Graduate of Psychology and other behavioral sciences
• Must have at least 5 years of relevant work experience as an HR Generalist
• Must have working knowledge on various HR processes/ services
• Must be creative and flexible
• Must be highly dedicated and adoptable
• Must have above-average interpersonal skills
• Willing to be based in Dumaguete

RECRUITMENT SPECIALIST

Qualifications:

• Graduate of any four-year course preferably psychology, Social Sciences and Business Management
• With at least 2 years relevant work experience
• Computer Literate
• Exemplary relationship management and communication skills
• Diligent keen on details, has good sense of judgment, self motivated, flexible, highly resourceful

TRAINING SPECIALIST

Qualifications:

• Graduate of any four-year Medical allied degree
• At least 3-5 years work experience in training.
• Assertive and aggressive
• Can multi-task and work with minimal supervision

You may send your applications to the following email addresses:
For Corporate Support positions: a.sales2@spi-bpo.com
For OJT: a.sales2@spi-bpo.com
For Publishing - Journals: a.sales2@spi-bpo.com
For Healthcare positions: r.capistrano@spi-bpo.com
For Publishing – CIS & CS positions: j.lonoza@spi-bpo.com & o.caintic@spi-bpo.com
(Please indicate the position title in the subject line)

For all career opportunities and job-related inquiries please email: spicareers@spi-bpo.com

Visit our website: www.spi-bpo.com (Click on Careers, then Current Opportunities)
You may also mail them to: SPi, SPi Bldg., Pascor Drive, Sto. Niño, Parañaque City 1700
Tel. Nos. (632) 855-9475 / 855-9476 / 855-9479 / 855-9486

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• Kindly send your resume only if you match the qualifications advertised by the employer. (Resumes that DO NOT match the qualifications advertised will NOT be entertained)
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