Export Bank Plaza, Buendia Ave. cor. Pasong Tamo, Makati City
Founded in 1986 and headquartered in Omaha, Nebraska, West Corporation is a billion dollar organization with over 28,000 employees located throughout North America, Europe, and Asia. West is a leading provider of outsourced communications for many of the world’s largest companies. These companies rely on West to help them grow their business through our superior inbound, outbound, interactive, internet, collections, and worldwide conferencing services. Clients include some of the most respected names in a wide range of industries including: financial services, telecommunications, utilities, heath care, pharmaceutical, insurance, and consumer packaged goods.
In 2003 increased business demands from one of West’s existing clients prompted the opening its newest international contact center in Manila, West Contact Services, Inc. The Makati facilities occupy five floors of the Exportbank Plaza in Don Chino Roces Avenue corner Sen. Gil Puyat Avenue, Makati City, with a total of 900 seats. Due to the hard work of each employee at West Contact Services, we have experienced tremendous growth and success over the past two years. When its first live calls were handled in February 2004 in Metro Manila’s premier business district, Makati City, West Contact Services had just 175 employees. Today, over 2,000 employees have joined the West team, with future growth expected.
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