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Tel.
No: 893.66.18
Fax. No: 671.82.25
Contact Person: Mary Azenith D. Lopez
Email Address: malopez@iplus.com.ph
Website: http://www.epldt.com/iPlus.html
iPLUS
is a wholly-owned ePLDT subsidiary and the Philippines’ first application
service provider for hosted network-based all-IP contact center. iPLUS
also provides IT helpdesk or technical support services to clients. iPLUS
aims to provide excellence in technology services and support as a basis
of partnership with its clients. Furthermore, iPLUS is focused on delivering
enterprise technical support services to fit clients’ requirements and
financial resources.
iPLUS is the first provider of new generation call center platform in
the Philippines. It’s unified; all-IP contact center portal is a system
for large scale corporate users that supports multi-channel customer interactions
via all channels - telephone and internet, live and message-based, fixed
and wireless - in one high capacity, high availability, and multiple administration
platforms.
VACANCIES
PROJECT
CALL CENTER AGENT
* Candidate
must possess at least a Bachelor's/College Degree in any field.
* Must have excellent English communications skills both in oral and written.
* Must be flexible and people-oriented.
* Can render excellent customer service.
* Proficient in computer applications.
* Experienced in customer service is an advantage.
* Regular / shifting schedules available.
* Contract / Full-Time positions available.
TECHNICAL
SUPPORT STAFF
* Candidate
must possess at least a Bachelor's/College Degree in Computer Science/Information
Technology or equivalent.
* Basic/advanced knowledge of database technologies, programming languages,
web technologies, operating systems.
* Knowledge with LINUX, WINDOWS 2000 / 2003 Server is an advantage.
* Must have excellent English communications skills both in oral and written.
* On-site / shifting schedules available.
* Contract / Full-Time positions available.
PROJECT
HELPDESK ENGINEER
* Candidate
must possess at least a Bachelor's/College Degree in Computer Science/Information
Technology or equivalent.
* Take incoming support calls, analyze the incident/problem through appropriate
questioning and fact gathering, resolve or escalate the incident and document
in detail the information gathered and steps taken.
* Effectively deal with urgent situations; know when to escalate a problem
to the appropriate level.
* Multi-tasking: especially with respect to documenting while performing
other tasks/duties.
* Must have excellent English communications skills both in oral and written.
* Detailed, customer-focused orientation
* Regular/ shifting schedules available.
* Contract / Full-Time positions available.
PROGRAMMER
* Candidate
must possess at least a Bachelor's/College Degree in IT/ Computer Science
or equivalent.
* Basic/advanced knowledge of database technologies, programming languages,
web technologies, operating systems.
* Flexible, self-motivated, reliable, and independent
* Regular/ shifting schedules available.
* Contract / Full-Time positions available.
SALES
ASSISTANT
* Candidate
must possess at least a Bachelor’s /Degree in Computer Science /
Information Technology, Sales & Marketing, Commerce or equivalent.
* Schedule appointments, maintain orderly file of documents, prepare correspondence,
minutes of the minute meetings and facilitate communications (calls, letters
documents, etc.)
* Provide efficient and effective communication support as well as competent
manpower services to the various activities such as Conventions, Special
Projects and other meetings.
* Provide administrative and technical support to internal and external
customers.
* Must have excellent English communications skills both in oral and written.
* Contract / Full-Time positions available.
SALES
EXECUTIVE
* Candidate
must possess at least a Bachelor’s /Degree in Computer Science /
Information Technology, Sales & Marketing, Commerce or equivalent.
* Must exhibit excellent sales aptitude, is analytical and possesses good
communication, interpersonal and negotiation skills complemented by the
ability to plan strategically about system requirements.
* Must be self motivated, competitive, sales-driven and results oriented.
* Attain established sales targets in terms of amount, market share and
number of new customers. Maintain a consistent and positive customer service
image when interacting with customers.
* Participate in sales meeting to present product usage trends, market
analysis, and any sale related matters.
* Willing to be trained and do field work.
* Contract / Full-Time positions available.
ADMINISTRATIVE
ASSISTANT
* Candidate
must possess at least a Bachelor's/College Degree in any field.
* Must have excellent English communications skills both in oral and written.
* Performs a variety of administrative and organizational functions.
* Proficient in computer applications.
* Contract / Full-Time positions available.
HUMAN
RESOURCE STAFF
* Candidate
must possess at least a Bachelor's/College Degree in any field.
* Must have good organizational and excellent communication and interpersonal
skills.
* Dynamic, Flexible and willing to learn.
* Exposure to other HR work is an advantage.
* Proficient in computer applications.
* Contract / Full-Time positions available.
ACCOUNTING
STAFF
* Candidate
must possess at least a Bachelor's/College Degree in Accountancy.
* CPA license is an advantage, but not a requirement.
* Willing to extend working hours.
* Can work with minimum supervision.
* Good interpersonal skills.
* Proficient in computer applications.
* Contract / Full-Time positions available.
CREDIT
& COLLECTION STAFF
* Candidate
must possess at least a Bachelor's/College Degree in Accountancy.
* CPA license is an advantage, but not a requirement.
* Willing to extend working hours.
* Can work with minimum supervision.
* Good interpersonal skills.
* Proficient in computer applications.
* Willing to work in Ortigas and Makati.
* Contract / Full-Time positions available.
RECEPTIONIST
* Candidate
must possess at least a Bachelor's/College Degree in any field.
* Must have excellent English communications skills both in oral and written.
* Answer the telephone and transfer calls to the appropriate individuals,
divisions or department.
* Apply policies and procedures related to the assigned duties and responsibilities
of the position.
* Good interpersonal skills.
* Proficient in computer applications.
* Contract / Full-Time positions available.
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